Your Complete Guide to Getting and Using the Esaad Card in the UAE
Living and working in the UAE comes with a variety of perks, and one of the standout benefits for government employees and select private sector workers is the Esaad Card. Launched by the Dubai Police in 2017, the Esaad Card is a special discount program aimed at enhancing the lifestyle of cardholders and their families. It offers access to thousands of exclusive deals across dining, shopping, travel, entertainment, and more—both in the UAE and internationally.
In this article, we’ll cover everything you need to know about the Esaad Card: its purpose, eligibility criteria, registration process, and tips on how to maximize its benefits.
What Is the Esaad Card?
The Esaad Card is a privilege and discount card introduced by the Dubai Police General Command to provide a range of benefits and incentives for cardholders. Its primary goal is to enhance the lifestyle and well-being of employees by offering exclusive discounts across numerous sectors.
The card is currently available to employees in government entities, semi-government organizations, and select private sector companies across the UAE. With the Esaad Card, holders can enjoy savings and special offers in areas such as:
Retail & Shopping
Healthcare Services
Restaurants & Cafes
Travel & Tourism
Education & Training
Automotive Services
Fitness & Wellness
Real Estate
Entertainment & Leisure
E-commerce Platforms
Accepted at over 7,000 outlets in the UAE and in more than 90 countries worldwide, the Esaad Card is a powerful tool to enhance daily life, offering both convenience and financial benefits for cardholders and their families.
Who Can Get the Esaad Card?
The Esaad Card was initially designed for Dubai government employees, but over time, eligibility has expanded to include a wider range of professionals. Current eligible groups include:
Federal Government Employees
Employees of Local Government Authorities
Staff of Semi-Governmental Organizations
Selected Private Sector Employees
Professionals in Certain Fields, such as teachers, police officers, and healthcare workers
Retired Government Employees and Senior Citizens (special categories)
While the card is not yet available to all UAE residents, some private companies are partnering with the Esaad Program to offer this benefit to their workforce.
If you are unsure about your eligibility, you can check with your HR department or visit the official Esaad portal for detailed guidance.
How to Apply for the Esaad Card
For most employees, especially those in government or semi-government organizations, registration for the Esaad Card is coordinated through your employer. If you’re eligible, here’s a general step-by-step guide to the process:
Step 1: Confirm Your Eligibility
Start by checking whether your employer or organization participates in the Esaad Card program. This information is often shared during onboarding, or you can confirm directly with your HR department or the official Esaad portal.
Step 2: Provide the Necessary Documents
Once your eligibility is confirmed, you’ll need to submit certain documents to your HR department or the designated Esaad program officer. Commonly required documents include:
Emirates ID
Passport-sized photograph
Employee ID or badge
Employment certificate or verification letter
Contact information (email and mobile number)
These documents help verify your eligibility and complete the registration process.
2. Golden Visa for Scientists and Researchers
This category is designed for experts who have made significant contributions in scientific fields. It is ideal for innovators, researchers, and specialists driving progress in areas such as advanced technology, medical research, environmental studies, and scientific development. This visa supports individuals whose work helps shape the UAE’s future in innovation and knowledge-based industries.
Step 3: Get Your Esaad Card
After your application is approved, you will receive your Esaad Card. Depending on your organization’s process, this could be:
A physical card issued to you directly
Digital access via the Esaad Mobile App
Once activated, you can start using the card to enjoy discounts and benefits across participating outlets.
Step 4: Activate Your Esaad Card
To begin using your Esaad Card, you need to activate it through the Esaad mobile app or official website. Activation ensures your card is linked to your personal details and allows you to access all available discounts and services.
Activate via Mobile App
Download the “Esaad Card” app from the Apple App Store or Google Play Store.
Open the app and select “Register”.
Enter your Employee ID and Emirates ID number.
Create your login credentials (username and password).
Once verified, you can access all Esaad Card benefits directly from your smartphone.
Activate via Website
Go to the official Esaad portal: https://esaad.dubaipolice.gov.ae
Select “Register” or “Login”.
Enter your credentials to activate your card.
Once activated, you can browse and access all available discounts and offers directly from the website.
Maximizing the Benefits of Your Esaad Card
Once you have your Esaad Card, it’s time to take full advantage of the discounts and offers available. Here are some tips to get the most value from your card:
1. Keep Track of the Latest Offers
The Esaad Card program frequently updates its list of partner outlets and promotions. To make sure you don’t miss any deals:
Enable notifications in the Esaad mobile app
Subscribe to newsletters or email alerts
Follow the official Esaad social media channels (Instagram, X, LinkedIn)
Staying informed ensures you can take advantage of limited-time and seasonal discounts, especially during holidays and special events.
2. Explore Nearby Offers with the App
The Esaad mobile app includes a location-based filter that helps you find discounts and promotions near you. Whether you’re at a shopping mall, restaurant, hospital, or entertainment venue, this feature makes it simple to access relevant deals quickly.
3. Take Advantage of International Offers
Planning to travel outside the UAE? Your Esaad Card gives you access to discounts with partner brands and hotels in over 90 countries, including:
USA
UK
Turkey
Thailand
France
Saudi Arabia
India
Use the international filter on the app to easily find deals on hotels, dining, entertainment, and car rentals while abroad, making your trips more affordable and enjoyable.
4. Enjoy Savings on Healthcare and Education
Healthcare and education costs can be significant in the UAE, but the Esaad Card helps reduce these expenses. Cardholders can benefit from:
Discounts at private clinics, hospitals, and dental centers
Offers on wellness, physiotherapy, and mental health services
Reduced tuition and fees at select private schools, colleges, and training institutes
These benefits are particularly valuable for families with children or elderly dependents, helping you manage essential costs more effectively.
5. Save on Dining and Shopping
Before heading out to eat or shop, see if your destination is an Esaad partner. Cardholders can enjoy:
Discounts at luxury restaurants, cafés, and fine dining venues
Savings at clothing, electronics, and lifestyle stores
Offers on everyday essentials, including groceries, pharmacies, and personal care items
Using your Esaad Card regularly can help you stretch your budget while enjoying premium services and products.
6. Combine Esaad Discounts with Other Promotions
Many stores and outlets allow you to use your Esaad Card alongside ongoing promotions or bank offers. Before making a purchase, check with the cashier or staff to see if discounts can be stacked—this can help you maximize your savings on both everyday and big-ticket items.
7. Extend Benefits to Your Family
Although the Esaad Card is non-transferable, many participating outlets allow cardholders to share some perks with their spouse and children. This often applies to healthcare, education, and family entertainment. Always confirm the eligibility of family benefits with the vendor before making a purchase.
What to Do If You Lose Your Esaad Card
If your Esaad Card is lost or stolen, follow these steps:
Notify your HR department or the authority that issued your card immediately.
Request a replacement through the Esaad mobile app or official website.
Use the digital card on the app while waiting for the new physical card.
Keep in mind that discount access is linked to your identity, so your Emirates ID and app login will still allow you to enjoy benefits during this period.
Esaad Card vs. Other Discount Cards
The UAE offers several discount card programs, including Fazaa, Al Saada, and Entertainer. What makes the Esaad Card unique:
Exclusive eligibility for government, semi-government, and select private sector employees
Extensive coverage across sectors like healthcare, education, shopping, travel, and leisure
International benefits in over 90 countries
Integrated digital access through the mobile app and website
For those who qualify, the Esaad Card provides the most comprehensive lifestyle and savings opportunities compared to other discount programs.
Final Thoughts
The Esaad Card is more than just a discount card—it’s your gateway to a smarter and more rewarding lifestyle in the UAE. From everyday savings on dining, shopping, and wellness to discounts on healthcare, education, travel, and leisure, it provides valuable benefits for eligible employees and their families.
To get the most from your card, stay updated on the latest offers via the Esaad app or website, use location and category filters to find deals nearby, and explore international discounts while traveling. The more you engage with the platform, the greater your savings.
If you need help registering your Esaad Card, checking eligibility, activating it, or maximising benefits, AmerCenter is here to assist. As a trusted partner for government-related services in the UAE, AmerCenter ensures a smooth, fast, and hassle-free experience. Whether you work in government, semi-government, or a participating private company, our team provides expert guidance throughout your Esaad Card journey.
